Privacy policy

ShotSpec collects information you provide when you browse the store, contact us, create an account or place an order. This can include your name, contact details, delivery and billing details, order information, device and browser information, and communications with us.

We use this information to operate the store, process payments, arrange fulfilment and tracking, provide support, prevent fraud, improve the customer experience and meet legal obligations. Shopify processes store and checkout data on our behalf. Relevant order and delivery details may be shared with payment providers, fraud-prevention services, analytics providers, and the supplier and logistics partners required to fulfil your order, including providers outside Australia.

We do not sell customer personal information. We retain information only for legitimate operational, legal and accounting purposes and take reasonable steps to protect it. Internet transmission and storage cannot be guaranteed completely secure.

You can request access to or correction of personal information we hold, or ask a privacy question, through our contact page. We may need to verify your identity. You can unsubscribe from promotional email using the link in the message.

Cookies and similar technologies support essential storefront functions, preferences, analytics and fraud prevention. Available controls depend on your browser and Shopify’s privacy features.

We may update this policy when our systems, suppliers or legal obligations change. The current version published here applies from its displayed update date.